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valueit

June 6, 2001

Mark E. Spiers
VSI Facility Solutions
11751 Troy Lane North
Maple Grove, MN 55369

RE: Value IT Furniture Installation

Dear Mark:

I wanted to bring to your attention the superior service our company has experienced over the last several days from Matt Hora as he and his team installed our cubicle furniture at our new facility. His efforts and customer service should be noted and commended.

As you know, Value IT needed approximately 46 cubicles installed in our new facility at 4 Appletree Square, Bloomington. Matt Hora, Sr. Installation Lead kept his group of installers on track throughout the project. Matt worked hand in hand with the electricians, cablers, and others to get the job done. When little issues arose, Matt was there to offer solutions. In my eyes, he continually went above and beyond to get this job completed. Because of Matt's ability to work with the customer, I would recommend VSI to anyone.

I wanted to bring all of this to your attention to make you aware of how professional, courteous and customer-oriented Value IT's experience have been with Matt Hora and VSI. I am sure you will agree that he is a very valuable asset to your team and you are very lucky to have him. Thank you for your time. If you have any questions, please feel free to contact me.

Regards,
Amy L. King
Project Manager

"Solutions Built with Value, Service & Integrity"™